If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 28 days of receipt.
Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.
Goods will only be accepted for return if they are returned within 28 days of delivery, unless we have notified you otherwise.
Earrings can only be returned is the earwires can be changed ~ contact us for more information.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.. If resizing an item again this is your responsiblity to ensure the sizing you give me is correct, so unless otherwise agreed, Delivery charges are buyers responsibilty unless previously agreed, there is a small charge for resizing, once the item has been recieved by the buyer. please check all sizes before purchasing and let me know prior for any changes ~ these will be free..
Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.